Ford Motor Company
Diversified Consumer Services
Automotive Consumer Services Group

Dear Mr. Winfield,

I am writing to express my personal and sincere appreciation for your efforts, creativity, and commitment in driving the Managing For More program for GreenLeaf, LLC. Management Team and Field (Site) General Managers.

The elements of Managing For More® have proven to be operationally and financially persuasive and compelling - and capable of focusing our business priorities such that managers, spanning a wide range of capabilities, experience, and aptitude can drive towards key, consistent, and profitable results. The concept of establishing and growing the skill sets of the course participants, and then exercising the teachings with practice problems and a Business Case Study is a very effective tool to promote adult learning.

I believe that GreenLeaf has, at the site level and organizationally, benefited in 2001 as a result of Managing For More®. The focus on profitability has improved, the operating level managers are asking the proper questions, and all hands are driving for improvements in the bottom line.

Thank you again for your efforts, your leadership in driving our thoughts, and your tireless enthusiasm. Your approach is highly motivational for all of us. It has indeed been a pleasure working with you and your team.

Sincerely,

David R. Tillapaugh
GreenLeaf Global Business Director